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Our friendly and personable team

are here to help you.

 

a little bit more about us

Elstead Dental Surgery provides all aspects of modern dental care, enabling you to achieve a healthy and attractive smile. We will take the time to discuss your dental health, your wishes and your concerns and advise you of the best treatment options available.

We are passionate about preventative dentistry and this means identifying and treating potential dental problems before they become painful, complex or costly to treat.

At Elstead Dental Surgery, we aim to make your visit as comfortable as possible and offer a friendly, relaxed and gentle approach to your treatment. Our dentists and support staff are specially trained to make your visit a better experience. Please let us know if you feel anxious about dental treatment and we can tailor your dental visit according to your wishes.


Here is a little introduction to our much loved Practice:


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“Outstanding professional service from the whole team at Elstead Dental Surgery. Thank you!”

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Your safety, health and well-being

is our priority

Cancellation Policy

If your appointment time becomes inconvenient for you, please contact us as soon as possible. This allows us to schedule in a patient who may be in urgent need of our care. We strive to accommodate the appointment needs of our patients, and make every effort to keep on time for appointments scheduled.

Patients are advised that they will be charged a fee to cover surgery costs, if they give less than 24 hours notice for cancellation, or fail to be present for a scheduled appointment. This fee will equate to £30 per half an hour of clinical time lost.


Your Safety

At Elstead Dental Surgery your safety, health and well-being is our priority. In order to maintain the highest standard of patient protection, cleanliness and sterilisation, we comply with or exceed British Dental Association guidelines in decontamination and infection control as well as with the latest national cross infection regulation HTM 01-05. We use disposable treatment items whenever possible and follow strict guidelines and procedures in instrument sterilisation and infection control.

All members of our clinical staff undergo regular training in medical emergencies and radiation protection, decontamination and infection control as well as safeguarding children and adults at risk to ensure you are in safe hands. In order to reduce radiation exposure to our patients, we have invested in a state of the art digital x-ray system. We follow the guidance of Royal College of Surgeons (RCS ENG) to determine how often you need radiographs taken.

Everyone who works at Elstead Dental Surgery has a legal duty to keep information about you confidential and we take confidentially very seriously. In providing your dental care and treatment, we will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. Click here to read more what type of information we hold, why we hold it and what we do with it.


Disabled Access

The practice is location on the ground floor and access is possible for disabled patients. Please contact the Surgery to discuss your specific requirements. 


Complaints

We endeavour to give you the best service possible at all times, but there may be occasions when you feel you wish to express dissatisfaction. We offer an in-house procedure to deal with your concerns. This gives you the opportunity to discuss any problems which may have arisen. If you wish to make a complaint about the services of the practice, please contact our Practice Manager in the first instance.


Our Terms & Conditions.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [Elstead Dental Surgery]’s relationship with you in relation to this website.

The term “[Elstead Dental Surgery]” or “us” or “we” refers to the owner of the website whose registered office is [The Green, Elstead, Surrey, GU8 6HA]. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [Elstead Dental Surgery]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


 
 

Privacy Policy

This privacy policy sets out how “Elstead Dental Surgery” uses and protects any information that you give “Elstead Dental Surgery” when you use this website.

“Elstead Dental Surgery” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“Elstead Dental Surgery” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [01.08.2015].

We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers
What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [info@elsteaddentalsurgery.co.uk]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [Elstead Dental Surgery, The Green, Elstead, Surrey GU8 6HA]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.